Refund Policy

Publisher earnings

Earnings from short links, files, and similar publisher tools are not purchases. They are a share of advertising or related revenue. Those earnings are not refundable to the visitor, and they are paid to the publisher only after review. Invalid or fraudulent traffic can be removed from a balance and is not payable.

Marketplace, shops, and escrow

When a buyer pays through USDT escrow we hold the funds until the agreed delivery steps are completed or a dispute is decided. If a deal is cancelled under the escrow rules, the held amount is returned to the buyer minus any non-refundable network costs already incurred, when those costs cannot be recovered.

Shop orders and marketplace purchases are contracts between buyer and seller. Refunds for a defective or missing item are handled through the deal chat and escrow dispute process, not as a chargeback against Earnvato advertising earnings. If you paid a site fee on a deal that is fully reversed, we will refund that fee unless it was used to cover a confirmed abuse or payment cost.

Paid services

If you pay for an optional paid service (for example a skip-ads pass or a similar time-limited feature), you may request a refund within 24 hours if the feature failed to unlock for a technical reason we can confirm and you have not already used it. After the feature has been used, or after that window, the payment is not refundable except where the law requires it.

How to ask

Email [email protected] from the address on your account, or use the contact form, with the deal or payment reference and a short explanation.